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๐Ÿ’ผ 12.9 Third-party service providers (TPSPs) support their customers' PCI DSS compliance.

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๐Ÿ’ผ 12.9.1 TPSPs acknowledge in writing to customers that they are responsible for the security of account data the TPSP possesses or otherwise stores, processes, or transmits on behalf of the customer, or to the extent that they could impact the security of the customer's CDE.
๐Ÿ’ผ 12.9.2 TPSPs support their customers' requests for information to meet Requirements 12.8.4 and 12.8.5.