💼 9.5.1.3 Training is provided for personnel in POI environments to be aware of attempted tampering or replacement of POI devices.

• Contextual name: 💼 9.5.1.3 Training is provided for personnel in POI environments to be aware of attempted tampering or replacement of POI devices.

• ID: /frameworks/pci-dss-v4.0/09/05/01/03

• Located in: 💼 9.5.1 POI devices that capture payment card data via direct physical interaction with the payment card form factor are protected from tampering and unauthorized substitution.

Description

Includes:

• Verifying the identity of any third-party persons claiming to be repair or maintenance personnel, before granting them access to modify or troubleshoot devices.
• Procedures to ensure devices are not installed, replaced, or returned without verification.
• Being aware of suspicious behavior around devices.
• Reporting suspicious behavior and indications of device tampering or substitution to appropriate personnel.

Similar

• Sections
  • /frameworks/pci-dss-v3.2.1/09/09/03
  • /frameworks/pci-dss-v4.0.1/09/05/01/03
• Internal
  • ID: dec-c-1a72fcaf

Similar Sections (Take Policies From)

Section	Sub Sections	Internal Rules	Policies	Flags
💼 PCI DSS v3.2.1 → 💼 9.9.3 Provide training for personnel to be aware of attempted tampering or replacement of devices.
💼 PCI DSS v4.0.1 → 💼 9.5.1.3 Training is provided for personnel in POI environments to be aware of attempted tampering or replacement of POI devices.

Similar Sections (Give Policies To)

Section	Sub Sections	Internal Rules	Policies	Flags
💼 PCI DSS v3.2.1 → 💼 9.9.3 Provide training for personnel to be aware of attempted tampering or replacement of devices.
💼 PCI DSS v4.0.1 → 💼 9.5.1.3 Training is provided for personnel in POI environments to be aware of attempted tampering or replacement of POI devices.

Sub Sections

Section	Sub Sections	Internal Rules	Policies	Flags