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💼 12.9 Service providers acknowledge in writing to customers that they are responsible for the security of cardholder data the service provider possesses or otherwise stores, processes, or transmits on behalf of the customer, or to the extent that they could impact the security of the customer's cardholder data environment.

  • ID: /frameworks/pci-dss-v3.2.1/12/09

Description​

Additional requirement for service providers only.

The exact wording of an acknowledgement will depend on the agreement between the two parties, the details of the service being provided, and the responsibilities assigned to each party. The acknowledgement does not have to include the exact wording provided in this requirement.

Similar​

  • Sections
    • /frameworks/pci-dss-v4.0/12/09/01
  • Internal
    • ID: dec-c-1fd15e96

Similar Sections (Take Policies From)​

SectionSub SectionsInternal RulesPoliciesFlagsCompliance
💼 PCI DSS v4.0 → 💼 12.9.1 TPSPs acknowledge in writing to customers that they are responsible for the security of account data the TPSP possesses or otherwise stores, processes, or transmits on behalf of the customer, or to the extent that they could impact the security of the customer's CDE.no data

Similar Sections (Give Policies To)​

SectionSub SectionsInternal RulesPoliciesFlagsCompliance
💼 PCI DSS v4.0 → 💼 12.9.1 TPSPs acknowledge in writing to customers that they are responsible for the security of account data the TPSP possesses or otherwise stores, processes, or transmits on behalf of the customer, or to the extent that they could impact the security of the customer's CDE.no data

Sub Sections​

SectionSub SectionsInternal RulesPoliciesFlagsCompliance