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๐Ÿ’ผ [Connect.2] Amazon Connect instances should have CloudWatch logging enabled

  • Contextual name: ๐Ÿ’ผ [Connect.2] Amazon Connect instances should have CloudWatch logging enabled
  • ID: /frameworks/aws-fsbp-v1.0.0/connect/02
  • Located in: ๐Ÿ’ผ Connect

Descriptionโ€‹

Amazon Connect flow logs provide real-time details about events in Amazon Connect flows. A flow defines the customer experience with an Amazon Connect contact center from start to finish. By default, when you create a new Amazon Connect instance, an Amazon CloudWatch log group is created automatically to store flow logs for the instance. Flow logs can help you analyze flows, find errors, and monitor operational metrics. You can also set up alerts for specific events that can occur in a flow.

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