💼 42 Where extended support arrangements are in place, it is important that there is a clear understanding of the nature and effectiveness of these arrangements. Additionally, while extended or custom support arrangements may partially mitigate risk, they are often costly, could provide a false sense of security and can further delay remediation of ageing technology. Furthermore, support agreements of this nature typically provide hot-fixes or patches for critical vulnerabilities only, and remain constrained by the dated security model and design limitations of the technology.

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