📝 AWS Account Primary Contact Information is not current 🔴🟢
- Contextual name: 📝 Primary Contact information is not current 🔴🟢
- ID:
/ce/ca/aws/account/maintain-primary-contact-information - Located in: 📁 AWS Account
Flags
Our Metadata
- Policy Type:
COMPLIANCE_POLICY - Policy Category:
RELIABILITY
Similar Policies
- Cloud Conformity
- Internal
dec-x-f4d9f9b8
Similar Internal Rules
| Rule | Policies | Flags |
|---|---|---|
| ✉️ dec-x-f4d9f9b8 | 1 |
TODO 🔴
TODO
- Investigate if this policy is actually possible to implement
- Check whether this API can be used https://docs.aws.amazon.com/accounts/latest/reference/API_GetContactInformation.html
Description
Description
Ensure contact email and telephone details for AWS accounts are current and map to more than one individual in your organization.
An AWS account supports a number of contact details, and AWS will use these to contact the account owner if activity judged to be in breach of the Acceptable Use Policy or indicative of a likely security compromise is observed by the AWS Abuse team. Contact details should not be for a single individual, as circumstances may arise where that individual is unavailable. Email contact details should point to a mail alias which forwards email to multiple individuals within the organization; where feasible, phone contact details should point to a PABX hunt group or other call-forwarding system.
Rationale
If an AWS account is observed to be behaving in a prohibited or suspicious manner, AWS will attempt to contact the account owner by email and phone using the contact details listed. If this is unsuccessful and the account behavior needs urgent mitigation, proactive measures may be taken, including throttling of traffic between the account
... see more
Remediation
Remediation
This activity can only be performed via the AWS Console, with a user who has permission to read and write Billing information
aws-portal:*Billing.
- Sign in to the AWS Management Console and open the
Billing and Cost Managementconsole at https://console.aws.amazon.com/billing/home#/.- On the navigation bar, choose your account name, and then choose
Account.- On the
Account Settingspage, next toAccount Settings, chooseEdit.- Next to the field that you need to update, choose
Edit.- After you have entered your changes, choose
Save changes.- After you have made your changes, choose
Done.- To edit your contact information, under
Contact Information, chooseEdit.- For the fields that you want to change, type your updated information, and then choose
Update.