🛡️ AWS Support Role is not created🟢
- Contextual name: 🛡️ AWS Support Role is not created🟢
- ID:
/ce/ca/aws/account/aws-support-role - Tags:
- Policy Type:
COMPLIANCE_POLICY - Policy Categories:
SECURITY
Logic
Similar Policies
- Cloud Conformity: IAM Support Role
- Internal:
dec-x-9146aafe
Similar Internal Rules
| Rule | Policies | Flags |
|---|---|---|
| ✉️ dec-x-9146aafe | 1 |
Description
Description
AWS provides a support center that can be used for incident notification and response, as well as technical support and customer services. Create an IAM Role, with the appropriate policy assigned, to allow authorized users to manage incidents with AWS Support.
Rationale
By implementing least privilege for access control, an IAM Role will require an appropriate IAM Policy to allow Support Center Access in order to manage Incidents with AWS Support.
Impact
All AWS Support plans include an unlimited number of account and billing support cases, with no long-term contracts. Support billing calculations are performed on a per-account basis for all plans. Enterprise Support plan customers have the option to include multiple enabled accounts in an aggregated monthly billing calculation. Monthly charges for the Business and Enterprise support plans are based on each month's AWS usage charges, subject to a monthly minimum, billed in advance.
When assigning rights, keep in mind that other policies may grant access to Support as well. This may include AdministratorAccess and other policies including customer managed policies. Utilizing the AWS managed 'AWSSupportAccess' role is one simple way of ensuring that this permission is properly granted.
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Remediation
Remediation
From Command Line
- Create an IAM role for managing incidents with AWS:
- Create a trust relationship policy document that allows
<iam_user>to manage AWS incidents, and save it locally as/tmp/TrustPolicy.json:{
"Version": "2012-10-17",
"Statement": [
{
"Effect": "Allow",
"Principal": {
"AWS": "<iam_user>"
},
"Action": "sts:AssumeRole"
}
]
}
- Create the IAM role using the above trust policy:
aws iam create-role --role-name <aws_support_iam_role> --assume-role-policy-document file:///tmp/TrustPolicy.json
- Attach
AWSSupportAccessmanaged policy to the created IAM role:aws iam attach-role-policy --policy-arn arn:aws:iam::aws:policy/AWSSupportAccess --role-name <aws_support_iam_role>